Ghazali Shafie Graduate School of Government

Awards & Recognitions

UUM's Best Thesis Award

 

2016

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Abdul-Alem Mohammad Mohammad

Thesis Title:

The Mediating Effect of Marketing Capabilities on the Relationship between Customer Relationship Management (CRM) Dimensions and Hotel Performance

Supervisor:

Assoc. Prof. Dr. Basri Rashid

Assoc. Prof. Dr. Shaharuddin Tahir

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Contact Us

Ghazali Shafie Graduate School of Government (GSGSG),
Universiti Utara Malaysia
06010 UUM Sintok, 
Kedah, MALAYSIA

Tel: +604-9287751
Fax: +604-9287799

E-mail: gsgsg@uum.edu.my

Office Hours

Sunday-Wednesday: 8.00 am to 5.00 pm 
Thursday: 8.00 am to 3.30 pm 
Lunch Time: 1.00 pm to 2.00 pm
Weekend (Friday & Saturday): Closed

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